Support
How can we help you?
-
Order status
Order status
Ignite your inner artist and design your own bike from a blank canvas. Choose from a wide range of colors, graphics, finishes and components.
-
Manuals
Manuals
Find user manuals and product guides for detailed information on use and maintenance.
-
Warranty
Warranty
Register your bike within 30 days of purchase to activate the warranty and enjoy exclusive benefits.
-
Contact
Contact
Contáctanos por correo o por teléfono. Nuestro equipo está listo para atenderte y ayudarte en lo que necesites.
Topics of interest
Frequently Asked Questions
Find your nearest store
Find your nearest Orbea store and enjoy our products, expert advice and personalized service.
Register your bike and cover your back
Register your Orbea bike within 30 days of purchase and enjoy the benefits it offers.
Lifetime frame warranty
If the frame or rigid fork has a break or crack due to a manufacturing defect, you will be entitled to its repair or replacement.
Faster access to after-sales service
Facilita la gestión de sustitución de componentes, incidencias, garantías y consultas técnicas.
What do those who have already trusted them say?
Real customer reviews reflect our approach: commitment, quality, and attention to detail. See authentic and verified reviews.
We're here to help, ask us anything.
We have a team ready to help you and answer any questions you may have.
Contact customer support
-
General telephone:
+34 943 17 19 50 -
Atención al cliente:
158-731-59665 -
Free customer service:
888-466-7232 -
Mon-Th, from 8:00 to 12:30 p.m and from 1:30 p.m to 5:00 p.m
F, from 8:00 a.m. to 14:00 p.m
Write to us by email
If you prefer, you can write to us and we will respond as soon as possible with the information you need.
Write to us: